FAQ's
What services do you offer at Retouching Cloud?
We offer a wide range of photo retouching services, including Jewelry Photo Retouching, product photo editing, Ghost Mannequin, Headshot Retouching, Baby Retouching, Model Retouching, Food Photo Retouching, Apparel Photo Retouching, Hair Masking, Image Recoloring, E-commerce Image Editing, Real Estate Image Editing, Shadow Making, Background Removal, and Clipping Path.
What types of jewelry can you retouch?
We retouch all types of jewelry, including rings, necklaces, earrings, bracelets, watches, diamond, and gemstones, ensuring each piece looks flawless and market-ready.
What types of product images do you retouch?
We retouch all kinds of product images, including: Jewelry & watches, Apparel & fashion accessories, Cosmetics & beauty products, Electronics & gadgets, Furniture & home decor, Food & beverages.
Where are you located?
Retouching Cloud is based in Dhaka, Bangladesh. However, we provide services globally and work with clients across the USA, UK, Canada, Australia, Germany, France, UAE, Italy, Belgium, Turkey, Hong Kong, Brazil, Denmark, Norway, Finland, and the Netherlands.
Do you work with all types of clothing?
Yes! We work with all types of apparel, including formal wear, casual clothing, outerwear, activewear, swimwear, and accessories like hats and bags. Whether it's intricate details or simple designs, we handle all types of clothing with care.
How long does it take to complete a product photo retouching project?
Product photo editing processing time is different from the complexity of images and the quantity of photos. In 1-3 business days, we are usually processing retouched images for regular orders.
How do I upload my images?
You can easily upload your product photos directly through our website, Google Drive, Dropbox, WeTransfer, or email. For the best results, we recommend submitting high-resolution images.
What kind of edits do you perform on food photos?
Our services enhance food images with color correction, glare removal, background cleanup, sharpening, lighting, texture boosts, and steam or plate refinements.
Can you retouch product images for my online store or e-commerce website?
Yes! We're dedicated to offering cleaned-up, eCommerce-ready bulk product photography whether you're selling on Shopify, Amazon, Etsy or your website.
What file formats do you accept?
We accept all common image formats, including PSD, JPG, PNG, PDF, TIF, CRW, CR2, CR3, DNG, NEF, RAW, RW2, ARW, HEIC, and HEIF files. For the best results, we recommend submitting high-resolution images.
Do you offer bulk discounts for food image editing?
Yes. We offer discounted pricing for bulk orders. Contact us for a custom quote based on your project volume.
What if I’m not satisfied with the retouched images?
Customer satisfaction is our goal. If you're not happy with the outcome, we provide unlimited revisions to ensure that the final images meet your expectations.
Do you offer free trial samples?
Yes! We provide a free retouched sample (maximum 2 images) so you can evaluate our quality before committing to a full order. Note: We count at least 500 images as the bulk order.
Can you remove wrinkles from clothing in photos?
Yes! Our photo retouching services include removing wrinkles, creases, and other fabric imperfections, ensuring that the garment looks smooth and flawless.
Can you handle high-volume or urgent projects?
Absolutely. Our experienced team of editors is capable of processing a high volume of work orders and handling urgent orders while ensuring quality outputs and consistent delivery deadlines.
Can I request revisions if I'm not satisfied with the result?
Absolutely! We offer free revisions to ensure you are fully satisfied with the final retouched images. We value client feedback and work closely with you to make any necessary adjustments. Note: We follow your guidelines strongly during image editing. If you need any corrections, we must do it. But if you change your requirements, you will have to pay an extra charge.
Can you enhance the sparkle and shine of diamonds and gemstones?
Yes, we specialize in enhancing the natural brilliance of diamonds and gemstones while maintaining a realistic appearance.
What payment methods do you accept?
We accept various payment methods, including PayPal, Payoneer, Bank Transfer, and Credit/Debit cards. We’ll provide you with the best option based on your location and convenience.
What types of retouching do you offer for baby photos?
We offer a range of retouching services, including: Smoothing skin imperfections, Enhancing lighting and color balance, Removing distractions, Adjusting tone for a soft, natural look, Correcting minor posing issues, and Optional artistic enhancements.
What about privacy and image security?
We maintain strict confidentiality protocols. All uploaded images are stored on secure servers with restricted access. We sign NDAs upon request and never share client images for promotional purposes without explicit permission.
Can I get a sample before full order?
Yes, we offer free samples to assess quality.
Can I contact you for support?
Yes, we provide customer support through multiple channels, including email and live chat. Our team is ready to assist you with any inquiries or issues.
What types of retouching do you offer for model photos?
We offer skin smoothing, blemish removal, body reshaping, color correction, makeup enhancement, and background cleanup for model photos.
Can you add food elements like garnishes, ingredients, or portions?
Yes, we can add fresh garnishes, herbs, or decorative elements to enhance presentation.
Do you follow specific platform guidelines for product images?
Absolutely. We ensure all edited images meet the specific requirements and guidelines of your targeted e-commerce platform.
How much does product photo retouching cost?
The prices begin at $2-5 for each photo for simple editing and reach $5-10 (plus more) for professional retouching. We offer special discounts for orders of large quantities.
Can you fix blurry jewelry images?
Yes, we can enhance clarity, but extremely low-resolution images may have limitations.
How long does it take to retouch jewelry photos?
The turnaround time for jewelry photo retouching depends on the complexity and the number of images. Typically, we can deliver retouched photos within 24 to 48 hours. If you require express delivery, you will have to pay an extra charge.
How can I ensure my jewelry photos are retouched to my exact preferences?
To ensure that we meet your expectations, please provide clear instructions, reference images or reference website link or any specific retouching guidelines you prefer.
What if I’m not satisfied with the retouched images?
Customer satisfaction is our top priority. If you're not satisfied with the results, we offer free revisions to ensure that the final images meet your expectations. Note: We follow your guidelines strongly during image editing. If you need any corrections, we must do it. But if you change your requirements, you will have to pay an extra charge.
What types of products are suitable for Ghost Mannequin services?
Our Ghost Mannequin services are perfect for apparel such as shirts, jackets, dresses, pants, trousers, activewear, sweaters, suits, lingerie as well as accessories like bags, hats or scarves.
What images do I need to provide for the Ghost Mannequin service?
For each product, provide front/back mannequin shots and an inside view to fill the hollow area.
Can you retouch Ghost Mannequin images for specific e-commerce platforms?
Yes, we optimize images for platforms like Amazon, Shopify, eBay, or Etsy, ensuring compliance with their specific requirements for size, resolution, and background.
What if my product has complex patterns or textures?
We specialize in handling complex patterns, textures, and details like lace or embroidery.
Can you retouch images with live models instead of mannequins?
Yes, we can create the Ghost Mannequin effect using photos of live models.
Can you handle all kinds of clothing, including complex items like intricate dresses or jackets?
Yes, our skilled retouchers are experienced in handling a wide range of clothing complexity, from simple t-shirts to intricate dresses, tailored jackets, and multi-layered garments.
Can you handle bulk Ghost Mannequin orders?
Yes, we process bulk orders efficiently, maintaining consistency across all images for apparel brands and retailers.
What’s included in your Headshot Retouching service?
Headshot retouching includes skin smoothing, blemish removal, hair cleanup, teeth whitening, eye brightening, color correction, and background refinement
Can I request a specific retouching style?
Absolutely. Whether you want a very natural look or a more stylized, magazine-ready finish, just include your style notes or reference images when you upload. Our retouchers will match your vision precisely.
How do you ensure color accuracy and consistency?
We work in a calibrated color-managed workflow (Adobe RGB/CMYK) and use industry-standard ICC profiles.
Why do I need headshot retouching for my clients?
Even with excellent photography skills, minor imperfections, lighting inconsistencies, or temporary blemishes can appear in a headshot. Retouching ensures a polished, professional final product that instills confidence in your clients and elevates your portfolio.
Do you offer a discount for bulk orders?
Yes. Photographers who submit 250+ images per month qualify for bulk pricing. For partnerships or retainer agreements, we can negotiate deeper volume discounts and guaranteed turnaround schedules.
How do you maintain a natural look without over-retouching?
Our retouchers use advanced techniques to maintain skin texture, realistic lighting, and natural facial features. We avoid over-editing to ensure the subject remains recognizable and authentic.
Can you retouch headshots for different industries?
Yes! While our primary clients are photographers, we also work with models, actors, influencers, and professionals who need polished headshots for portfolios, resumes, or social media.
Can you remove or change the background in a headshot?
Yes! We can clean up backgrounds, remove distractions, or replace them with a premium headshot background or what you require.
Can I provide specific retouching instructions?
Yes! We encourage photographers to include detailed instructions or reference images to ensure the retouching aligns with their creative vision. You can upload notes or use our online portal to specify preferences.
How do you handle sensitive areas, like a baby’s skin or eyes?
Our retouchers use advanced techniques to gently smooth skin while retaining natural texture. For eyes, we enhance clarity and brightness subtly to avoid an unnatural appearance, ensuring the baby’s charm shines through.
Do you keep the baby’s natural look?
Absolutely! Our retouching is subtle—we enhance while keeping the baby’s authentic appearance, avoiding over-editing.
Can you remove props or background objects?
Yes! We can remove unwanted props, cords (for safety shots), or distractions while keeping the composition natural.
How do you ensure the baby’s natural appearance is maintained?
Our retouchers prioritize subtle, natural edits. We avoid over-editing to preserve the baby’s unique features, ensuring the final image looks authentic and true to the original capture.
What is image color change service?
Image color change service involves digitally altering the colors of items in a photo, such as clothes, products, or backgrounds, without affecting the overall quality and texture.
What types of images can you change colors for?
We work with product photos, apparel, fashion accessories, furniture, cars, and more — basically any object where color variation is needed.
Will the image look natural after the color change?
Yes, our professionals ensure shadows, highlights, and textures are preserved to maintain a natural, realistic appearance.
Can you match the exact color I request?
Absolutely. You can provide a HEX code, Pantone, or a reference image, and we’ll match it accurately
Do you offer bulk color change for multiple products?
Yes, we specialize in high-volume editing, including color variations for eCommerce listings or catalogs.
How long does it take to complete a color change?
Turnaround time depends on the number of images, but we typically deliver within 12–48 hours.
Can you change multiple colors in the same image?
Yes. We can adjust multiple areas separately, like changing dress, bag, and shoe colors individually.
Do you keep the model’s natural look?
Absolutely! We prioritize natural-looking retouching to ensure models retain their authentic features while enhancing their best qualities.
Can you remove tattoos or heavy makeup?
Yes, we can remove tattoos, correct makeup smudges, or adjust makeup intensity while keeping the edits realistic.
Do you retouch group model photos?
Yes, we retouch group shots with the same attention to detail, ensuring consistency across all subjects.
Do you make food look unrealistic or overly edited?
No! We focus on natural yet appealing enhancements—making food look its best without misleading viewers.
Can you remove unwanted objects (e.g., cutlery, stains)?
Absolutely! We clean up distractions while preserving the dish’s natural presentation.
Can you add food elements like garnishes, ingredients, or portions?
Yes, we can add fresh garnishes, herbs, or decorative elements to enhance presentation.
Why do I need food photo retouching for my business?
Professionally retouched food photos increase customer engagement, boost sales, and make your brand look more professional on websites, menus, packaging, and social media.
Do you adjust the color of the clothing in the photo?
Absolutely! We can adjust the colors to match the desired tones and make sure the garment’s true color is accurately represented.
Can you enhance fabric texture in apparel photos?
Yes! We enhance fabric texture to make it more defined and visually striking. Whether it’s cotton, silk, leather, or denim, we highlight the fabric’s unique features, making it more appealing.
Can you fix uneven lighting on clothing?
Yes! We balance lighting and shadows to make garments look flawless under any shoot conditions.
Can you fix uneven lighting on clothing?
Yes! We balance lighting and shadows to make garments look flawless under any shoot conditions.
Are the final images optimized for e-commerce (Amazon, Shopify, etc.)?
Absolutely! We deliver web-ready (sRGB, 72 DPI) and print-ready (CMYK, 300 DPI) files as needed.
Can you remove unwanted elements from food photos?
Yes. We can remove crumbs, stains, reflections, or any distracting background elements from the image.
Do you work with RAW food image files?
Yes. We accept RAW, JPEG, PNG, and TIFF formats. RAW files allow for higher-quality edits, and we highly recommend using them for best results.
Do you offer a free trial for food photo retouching?
Yes, we offer a free trial for first-time clients. You can send 1–2 images to evaluate our quality before placing a full order.